Amazon argh

[camrogers]

Cry for help.

Amazon's changed the product info on Razors. Specifically the good word from Gaiman, Constantine, Williams, Locus and the rest is gone. Used to be I could modify the page, now it doesn't seem to be an option.

I realise this is a long shot but does anyone know how I might do this? Contacting Amazon is proving futile and so's Google.

Thanks for reading.

Comments

[annamaryse.livejournal.com]

I am sure there's a help desk email. Raise hell. Spam the hell out of them until they respond.

[valkyriekaren.livejournal.com]

No idea. There's an 'Update Product Information' button where you have to login, but since I only have a UK Amazon account I couldn't make it do anything.

However, you did just remind me to order myself a lending copy, so I can show everyone I know how fab you are.

[patchworkkid.livejournal.com]

Thanks man.

Tried the product link though. It's dry bones stuff like binding type, ISBN etc.

[valkyriekaren.livejournal.com]

Bah.

The other reviews do seem to still be there, but they're buried under an 'read more...' link, rather than at the top. So the less glowing ones seem to be up at the top. Not sure why Amazon would do that - presumably they want the book to sell just as much as you do.

[patchworkkid.livejournal.com]

Hang on, you can see reviews from Gaiman, Wlliams, Locus, Constantine, etc? I dug around, found zip. But the main concern is that theyre not front and centre the way they should be .

[valkyriekaren.livejournal.com]

Yes - if you go to the 'Editorial Reviews' section and click 'See all editorial reviews', then scroll down to 'From the Back Cover'.

[patchworkkid.livejournal.com]

Ah right. I can see those as well, but they were listed separately at one point so they'd appear on the front page. The 'back cover' thing is different entirely.

[valkyriekaren.livejournal.com]

Hope you find a way to sort it out. No idea what Amazon think they're playing at.

Any chance of the publisher leaning on them?

[patchworkkid.livejournal.com]

Nah. It's cool, I'll work something out.