Feb. 5th, 2011


Feb. 5th, 2011 07:10 pm
camrogers: (Default)
So I'm still trying to get my character un-stolen by goldfarmers. Has *anyone* succeeded in having a hacked account returned to them?

Procedure goes like this:

1). Go to Blizzard's 'one-stop shop' account recovery page at https://us.battle.net/account/support/secure-computer.html
2). Be told an error has occurred.
3). Try getting hold of a staffer at Battle.net via their account recovery page at https://us.battle.net/account/support/account-recovery.html
4). Begin account recovery.
5). Enter email address and name.
6). Choose your world region (Southeast Asia and ANZ, in my case.)
7). Click on their 'highly recommended webform'.
8). Be told that Asia and ANZ doesn't have a webform.
9). Be directed to North America's webform.
10). Be asked to choose your country (Australia).
11). Be taken back to step 4.
12). Become enraged.
13). Click back to 'highly recommended webform' recommendation page. Note hours of operation for Australian wing. Note lack of phone numbers. Note US email address.
14). Wind up just emailing the motherfuckers like you would have done at step 1.
15). Get no reply.

Also, there's no good reason for me doing this other than a). I resent having my stuff nicked and b). I met someone who plays. I can't believe I've been clean for almost three years and am once again thinking about how pretty Azeroth was. God dammit. Still, the novel will be done in a few days. Maybe I've earned some NONONONONONONONONONONONO...


camrogers: (Default)

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